One call can mean the difference between gaining and losing a customer – and your equipment can significantly impact that.Īfter all, we know how frustrating it can be to try having a conversation over a fuzzy, crackling, or noisy line. Whether you’re a call center agent or manager, staying on top of your game is crucial. How to Choose the Best Call Center Headset Yealink WH66 Best for Multi-device Management Poly Savi 8220 Best for Wireless Communication Microsoft Modern Wireless Headset Best for Microsoft Teams Poly Voyager Focus 2 Best for Noise CancellationĪGPtEK Corded Telephone Headset Best for Telephone-Centric Calls Logitech Zone Wired Best for Voice & Video Conferencing We discuss the specs to look for in choosing the best call center headsets, plus our top 10 recommendations.
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